In collaboration with partners, the Department of Economic Development celebrates grand openings, business expansions, and commemorative anniversaries within the Frederick business community each year.
Grants Give Downtown Businesses a Facelift
In collaboration with The City of Frederick, Downtown Frederick Partnership, and Maryland Department of Housing and Community Development (DHCD), nearly 100 businesses in historic Downtown Frederick have received matching grant funds to enhance their facades since 2004.
The Facade Improvement Program is funded through DHCD's Community Legacy program and is targeted at strengthening the community through commercial revitalization, business retention, and attraction
Take a look at some of the most recently completed facade improvement projects within Downtown Frederick
Made in Frederick: Uncle Ralph's Not Yet Famous Cookies
Made in Frederick: Uncle Ralph's Not Yet Famous Cookies
Located on Frederick's east side, Uncle Ralph's has been offering their baked goods for over three decades. Their sweets and cookies more closely resemble home-baked goods than factory-baked desserts. Anne-Margaret Denlinger, Sales and Marketing Specialist and daughter of owners Margaret and Ralph Wight, answered a few questions about Uncle Ralph's and let us have a behind-the-scenes tour at how their products are made.
7 Ways to Participate in the Buy Local Challenge
The annual Buy Local Challenge encourages participants to make a personal commitment to eat local during Buy Local Week, July 23 - July 31, 2016.
It's easy to sign up to take the challenge. Residents can easily step up to the challenge any time of the year, not just during the Buy Local Challenge week. Here are some tips to get started.
3 Key Takeaways From the Frederick Retail Report
The report was completed in April 2016 by a retail consultant and is the first comprehensive retail study completed by the city. It will assist the Department of Economic Development in identifying best practices and retail brands that are currently missing in Frederick. The report can be used as a valuable tool for both existing retailers in Frederick and for businesses considering the Frederick area.
Inspiring Offices: Rustic attic office offers light and warmth
Enjoy a behind-the-scenes peek inside TWO inspiring offices in Frederick - Warner Commercial and Gallagher Design. These offices share an eclectic and rustic attic space in the heart of Downtown Frederick. On the corner of West Church and North Court Streets, the offices have high ceilings, wooden beams, and natural light.
Tech Showcase Features Emerging Technologies
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“This annual event is an excellent opportunity to learn about new technologies and is an opportunity to connect with industry professionals,” said Richard Griffin, Director of The City of Frederick's Department of Economic Development.
Fort Detrick Alliance President Dr. Harry Modrow opened the event with a welcome to attendees, followed by remarks from other speakers.
The evening concluded with tours of FITCI, Frederick County’s only business incubator. Attendees had the opportunities to meet with the entrepreneurs currently operating out of FITCI and learn more about their research and technologies.
BIO Recap: 5 Most Frequently Asked Questions at BIO 2016
Carroll Creek and Cycling Photo Credit: Visit Frederick |
The BIO International Convention is the largest biotechnology trade show in the world and was recently held in San Francisco. Each year, the City and County economic development offices jointly exhibit within the Maryland Pavilion and prospect for new businesses and educate attendees on why biosciences thrive in Frederick. Following the show, we compiled a list of the five most frequently asked questions by attendees at BIO.
1. Which Bioscience Companies are located in the Frederick, Maryland area?
2. What can you offer start-up bioscience companies?
Start-up companies benefit from Frederick's incubator, the Frederick Innovative Technology Center, Inc. (FITCI), a facility serving up to 40 clients with 25 offices and 10 wetlabs. In addition to the incubator, our community offers networking opportunities and access to business support through the Frederick Economic Development offices and the Maryland Department of Commerce's biohealth and life science specialists. Our teams are ready to help connect you with state and local resources to help your company grow.3. Why should we locate our business in the Frederick area?
4. How can I connect with bioscience companies in your area?
- The Fort Detrick Alliance hosts networking events, including the well-attended Tech Showcase in Frederick
- The FredCoBio Chapter of BioBeers offers Meetups to cultivate business relationships and foster collaboration
- Frederick's incubator, FITCI, hosts seasonal "Summer Networking on the Patio" events monthly.
5. How can I stay connected?
Connect with Frederick Economic Development to discover news, updates, networking events, and more:Why College Graduates Will Stay in the City
In a recent survey of local college students, 76% indicated they want to live in a city with an active downtown after graduation. |
Each year, local colleges and universities graduate hundreds of students in Frederick County, and cities all over the country are vying for this talent. According to a fall 2015 survey of local college students, Frederick has what it takes to retain this talented workforce after graduation.
Over half of all students surveyed indicated they want to call Frederick home after graduation. Almost 60% "Agreed" or "Strongly Agreed" that they would choose to live in The City of Frederick.
According to a Gizmodo article, this new generation is seeking not just large cities, but cities right-sized for them. According to the story, “Thanks to the generation’s size and influence, millennials are moving to new places made just for them, by them—revitalizing smaller cities or opting for hybridized urban-burb enclaves where quality of life is the driving force.”
Downtown Frederick also has the quality of life amenities these new professionals seek. According to the survey results, the following city attributes ranked high among students:
- 76%* want to live in a city with an active downtown after graduation
- 76%* want to live in a city with many restaurants, bars, and shops
- 78%* want to live near parks and outdoor activities
"We're pleased that Frederick's amenities align closely with what recent graduates are seeking," said Richard Griffin, Director of Economic Development for The City of Frederick.
Michelle Kershner is the Business Development Specialist for the City of Frederick Department of Economic Development.
City Releases First Comprehensive Retail Report
Retail is an important community attribute for residents, businesses, and visitors alike. Retailers and restaurants contribute to Frederick's quality of life, tax base, and provide employment opportunities for residents.
"Frederick is home to local and national brands canvassing the entire City, from the western edge of the Golden Mile, through Historic Downtown Frederick, and along the East Street Corridor," said Richard Griffin, Director of Economic Development for The City of Frederick.
Despite a strong existing demand for retail and restaurants in Frederick, opportunities remain to attract missing brands and to better understand changing trends in consumer habits.
The report contains relevant demographic, spending, and economic data and can be used by businesses seeking to prepare or update a business plan, for property owners seeking new tenants, and for existing retailers interested in learning more about the changing trends in the retail market.
Download - The City of Frederick Retail Report - The Riddle Company (PDF)
Made in Frederick: Catoctin Popcorn Company
Catoctin Popcorn Company was established in 2001 and sold its signature kettle corn on roadsides and at local fairs. More than a decade later, the company's factory and retail store are located in Frederick, Maryland (behind AstraZeneca/MedImmune's biologics manufacturing facility). The store offers a variety of delectable treats, including its namesake's kettle popcorn.
Catoctin Popcorn's factory is fully-stocked with the company's complete product line. In addition to offering over 35 varieties of popcorn, customers can purchase roasted nuts, preserves and butters, peanut brittle, and more. Additionally, decorative tins and baskets are available for purchase and are especially popular at the holidays.
The City of Frederick's Department of Economic Development had the chance to stop by Catoctin Popcorn's factory and retail store and talk to managing member Bryan Casey.
Q&A with Managing Member Bryan Casey
Bryan Casey took the time to answer a few questions about the business, its products, and why he enjoys doing business in Frederick.
Catoctin Popcorn's factory store is fully-stocked with the company's entire product line, including gift tins and baskets. |
How long has your company been in business?
Catoctin Kettle Korn was started in 2001. In 2007, we purchased the business and changed the name to Catoctin Popcorn Company.
What are your product/products?
We are most famous for our Kettle Korn and Caramel Popcorn, but have a large following who enjoy many of our other flavors. We make over 36 flavors - as diverse as Apple Pie, Peanut Butter Cluster or Dark Chocolate Drenched Popcorn.
What makes your product different?
Although not all of our products are all natural, we specialize in making all natural, delicious snacks from popcorn grown here in the mid-Atlantic region.
A bird's eye view of the production area. |
Our premium popcorn uses the best ingredients to make a product that is rich and delicious. It's an indulgent snack for any occasion. We are now carried by some of your favorite grocery stores as well. Our products can be found in Frederick at Weis Markets and Giant Eagle. In Baltimore, we are in ShopRite and Weis Markets. In Pennsylvania, we can be found at Renders', Weis Markets and Kennie's Markets.
What does Frederick offer a company like yours?
We love being located in Frederick. It's central for distribution purposes and loaded with great people to help us make, and eat, our popcorn.
If you go
Catoctin Popcorn has a full factory store (650 MedImmune Court, Frederick, MD 21703) that is open to the public on most weekdays. As the hours of operation vary throughout the year, visit Catoctin Popcorn's website for more information. Catoctin Popcorn's products are also available in Frederick at Giant Eagle and Weis Markets.
If you or your business has a product that's made in The City of Frederick, contact us and let us know more about your business, product, and why Frederick is a great business location for you.
Frederick Facts
The Department of Economic Development (DED) is introducing a new monthly feature: Frederick Facts. Frederick Facts will highlight interesting statistics and data points unique to Frederick's business community. This feature will cover a wide range of industries and topics, including retail, office, tourism, and more. A compilation of all Frederick Facts will reside on the DED blog.
By Bobby Baumler
April 2017
The number of minority-owned businesses in Frederick continue to grow and follow many national trends. According to the Minority Business Development Agency, the formation of minority-owned businesses continues to significantly outpace the formation of non minority-owned businesses. From 2007-2012, the number of minority-owned businesses increased 39% according to the Census Bureau.
March 2017
The office market continues to improve in Downtown Frederick. Over the last year, the vacancy rate has fallen from 9.0% to 7.8%, according to CoStar. This has resulted in over 24,000 square feet of absorption as new technology and professional companies locate to Downtown Frederick.
Frederick's residential population continues to grow at a time when many small towns are experiencing a contraction in population. Today, the City is home to over 68,000 residents and this number is expected to grow at a rate of over 4% per year through 2020.
Frederick's millennials account for 24% of the City's resident population. Over 40% of millennials in Frederick hold at least a bachelor's degree and over 65% hold professional jobs. |
How to Write an Effective News Release
In 2015, the Frederick City and County Economic Development offices offered a free, one hour session on "How to Write an Effective News Release" to businesses. Led by Frederick County's Director of Communications, Vivian Laxton, the training was recorded and is available online.
The session was developed to help businesses craft effective news releases for distribution. It covers topics such as:
- What is newsworthy
- How to get the attention of the press
- Anatomy of a news release
- How to structure a news release
Frederick Wins Two MEDA Awards
Frederick was presented with two Maryland Economic Development Association (MEDA) 2016 MEDA Awards, which celebrate the people, projects and programs bringing economic vitality to Maryland. Bert Anderson, owner of Everedy Square and Shab Row, was named the "2016 Volunteer of the Year" for his more than three decades of service to both Frederick City and County. MEDA also recognized The City of Frederick Department of Economic Development (DED) video, “Work Where There's Room to Play,” as the "2016 MEDA Marketing Award Winner."
“I am so proud of our team and partners and am delighted that Frederick is being recognized by MEDA for quality marketing and volunteerism in Economic Development," said Richard Griffin, Director of Economic Development for The City of Frederick.
An award ceremony was held on May 2 during the 2016 MEDA Annual Conference at the Hyatt Regency Chesapeake Bay in Cambridge, Maryland.
2016 Volunteer of the Year: Bert Anderson
Before "adaptive reuse" was a trend, Anderson was acquiring underutilized buildings for renovation and reuse in Downtown Frederick. He bought deteriorating buildings including houses, warehouses and factories, and transformed City blocks into dining and shopping destinations for visitors and residents.
"Bert Anderson has been at the forefront of progressive redevelopment and has given his time and talent for the benefit of the community for many years," said Griffin.
Anderson was nominated jointly by the City and County economic development offices for his contributions. Anderson has served as a founding member of the Greater Frederick Development Corporation, which is now the Downtown Frederick Partnership. He currently serves on the City’s Economic Development Advisory Committee.
Learn more about Bert Anderson and his decades of volunteerism in Frederick.
2016 MEDA Marketing Award Winner: The City of Frederick, "Work Where There's Room to Play"
"Work Where There's Room to Play" was developed after a local IT non-profit, Tech Frederick indicated that recruiting top technology talent to the Frederick area was a priority.
The video has been viewed over 62,000 times on Facebook and has been shared
over 1,500 times.
The video had three objectives:
- Develop a tool to support the local tech industry
- Brand Frederick as a great place to live and work
- Drive traffic to Tech Frederick’s jobs page
Michelle Kershner is the Business Development Specialist for the City of Frederick Department of Economic Development.
Case Study: "Work Where There's Room to Play" Video
Watch: "Work Where There's Room to Play" |
The City of Frederick developed a three minute film, "Work Where There's Room to Play," to showcase the benefits of working in Frederick, Maryland. From thriving Downtown Frederick to outdoor activities, the film highlights the opportunities of life outside of work.
The project was developed after Tech Frederick, a Frederick area non-profit that advocates for the local IT industry, indicated recruiting top talent to Frederick was a priority. Frederick is the northern anchor of the I-270 Technology Corridor, and is home to many IT companies. But when it comes time to recruit talent, many local tech companies say they are competing with larger cities with tech clusters such as Washington, D.C. and Arlington, VA. The video was intended to promote Frederick as a great place to live and work and give IT companies another tool to attract high quality employees. The video also serves as a retention tool, giving our IT companies a way to attract talent and grow in Frederick.
The video was launched at a live event and simultaneously via Facebook, YouTube, and Twitter. Facebook analytics was the primary method of tracking the viral reach of this video.
Goals
“Work Where There’s Room to Play” specifically was produced to target the millennial workforce, and more specifically, millennials interested in tech careers. While this was the primary audience, the video was also produced broadly enough to bring out the pride people have in Frederick, so they were more likely to share the video.
The project had three main objectives:
- Develop a Tool to Support the Local Tech Industry – IT is a targeted industry for Frederick. The video was developed to support local IT companies’ recruitment efforts. Both The City and local IT companies can use the video to grow the IT workforce and strengthen the industry in Frederick. By supporting local tech companies, the project also serves as a retention tool to help keep our companies strong and growing.
- Brand Frederick as a Great Place to Live and Work -While the film was produced with IT professionals in mind, it was also developed to have a general appeal. It was important to showcase Frederick as a lively and active city with a great quality of life.
- Drive Traffic to Tech Frederick’s Jobs Page
The development, collaboration, and quality production of the video were keys to its success. Local company, Digital Bard, produced the video in partnership with The City of Frederick’s Department of Economic Development (DED).
The project was a success in every sense. Within 10 hours, the video was viewed 15,000 times on Facebook (organic) and it was clear it was “going viral.”
Facebook results* (as of May 2016) were outstanding:
- 62,914+ viewed the video with a 26% completion rate (an additional 3,720 viewed the video on YouTube)
- The post reached 139,372
- Engagement: 7,239 likes, comments, and shares
- Post was SHARED 1,529 times
- 1,221 comments
- 22,393 post clicks
Reaching the Targeted Audience via Facebook
A small portion of our reach was via a promoted post ($50) on Facebook. This allowed us to access specific data on the demographics of who this post was reaching. It demonstrated our post was primarily reaching those in our targeted millennial demographic.
- 65% of all video views are from people under 44 (3,100 views in this sample size)
- 68% of all impressions are from people under 44 (9,056 impressions in this sample size)
The video has earned two awards:
- Silver Addy Award - American Advertising Federation of Greater Frederick (local chapter)
- MEDA's 2016 Marketing Award - Maryland Economic Development Association (statewide) - Watch Video
PR/Additional Exposure
Because of the quality and success of this video, The City of Frederick’s Department of Economic Development had additional opportunities for exposure. They included:
- Livability.com - Video appears on the Frederick page
- WHAG TV – TV Feature
- Frederick News-Post: “City’s new promo video will debut Friday”
- MDBizNews, a publication of The Maryland Department of Commerce: “Frederick, MD: Work Where There’s Room to Play”
- Digital Bard Blog
- The City of Frederick hits a home run with tech recruitment video
- Work Where There’s Room to Play, a recruitment video for Frederick, Maryland
- citybizlist.com (Baltimore): Frederick, MD: Work Where There's Room to Play
- PR Web - The City of Frederick Releases New Video, “Work Where There’s Room to Play”
The DED Facebook page “likes” increased from 640 August 15 (prior to video) to 901 on September 10 (after video release). This represents a 40% increase in just a few weeks.
Traffic to Tech Frederick Jobs Page
A goal was to drive people to see the Tech Frederick jobs page. 548 clicks to their jobs page was a direct result of the video marketing campaign, as tracked by a bit.ly link.
Use of Video by Tech Companies in Frederick
Regent's Careers Page |
Budget and Leverage
Budget
$3,000 – Production of Video
$50 – Cost to promote the post in Facebook
TOTAL: $3,050
In-Kind Contributions: Valued at $5,600
While there was not a direct private cash investment in the production of the film, there were several in-kind donations that contributed to the project that were valued at $5,600. The private in-kind contributions helped to leverage the project. For every $1 that the public sector put into the project, the private sector matched provided an in-kind contribution of $1.84.
In-kind contributions included:
Digital Bard - Production costs for the video exceeded DEDs budgeted contribution. Digital Bard’s costs were a total of $5,600, which means they contributed $2,500 in in-kind services to produce the project.
B-Roll Footage – In-kind video footage was donated for the film from the following:
- Tourism Council of Frederick County
- Downtown Frederick Partnership
- Mike Purks, citizen drone footage
Talent Fee for Narrator, Ashley Miles - Digital Bard, the production company, estimated that a reasonable talent fee for the narrator would be $600. She donated her time and talents.
Use of video equipment and screen to debut film before feature presentation at Movie Night on the Creek (Downtown Frederick Partnership) – no hard figure
ROI
Cost Value of Project (calculated in December 2015) - To evaluate the value of the project from a cost perspective, DED determined the
1) cost of each impression
2) cost of each video view compared to the cost of the video production. Here is a summary of the results.
- Cost per impression: $0.016 The total cost of the video production ($3,000) and to promote the post via Facebook ($50) was $3,050. The video’s Facebook impressions were 138,730. Additionally, a press release was distributed via PR Web. PR Web reported that there were an additional 49,988 headline impressions from the press release distribution. The total impressions from these two measurable distribution channels combined were 188,718. Considering these figures, the total cost per impression was approximately 1.5 cents or $0.016.
- Cost per Video View: $0.05 - The total cost of the video production ($3,000) and to promote the post via Facebook ($50) was $3,050. The video’s Facebook views were 62,126. Additionally, YouTube views accounted for an additional 1,494 views. The total video views from these two measurable distribution channels combined were 63,620. Considering these figures, the total cost per view was approximately $0.05 or a nickel.
Best Practices
A similar project can be developed within other communities. Attracting and keeping a skilled workforce is important for business retention. Developing a video that highlights the benefits of the community helps all businesses attract talent.
Best practices for this project included:
- Using local, volunteer talent to talk about the community
- Targeting the intended audience on a platform where they are active (Facebook, YouTube, Twitter)
- Launching the video during a live event proved to draw additional media attention with local TV coverage
- Leverage the opportunity for additional PR – Offer to guest blog about the success of the project and submit it to partner organizations
- Provide a “toolkit” to businesses with links to the video and instructions on how to use it in their recruitment efforts
- Never underestimate the power of a proud community – The genuine pride in the video shines through in the testimonials from the characters and contributed to the viral spread of the video